Official Privacy Policy & Cookies Guide
PRIVACY POLICY AND COOKIES INSTRUCTIONS
Principles and instructions on the protection of personal data provided by the operator to the data subject when obtaining personal data from the data subject and instructions on cookies of the online store www.nightgearsolutions.eu/
1. Operator
1.1. The identity and contact details of the Operator are:
Business name: PRIMANOX s. r. o.
Registered office: Kalinčiakova 6206/2, Banská Bystrica 974 05, Slovak Republic
Registered in the register of the District Court of Banská Bystrica, Section Sro, File No. 40894/S
Company ID (IČO): 53324048
Tax ID (DIČ): 2121389908
VAT ID (IČ DPH): SK2121389908
Bank account: SK09 1111 0000 0016 5003 3001
The Seller is a VAT payer /Value Added Tax/
1.2. Email and telephone contact for the Operator:
Email: info@nightgearsolutions.eu, nightgearsolutions@gmail.com
Tel. No.: +421 950 440 012
1.3. Operator’s address for sending documents:
PRIMANOX s. r. o., Kalinčiakova 6206/2, 974 05 Banská Bystrica, Slovak Republic
1.4. In accordance with Article 13 (1) and (2) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 May 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation, hereinafter referred to as the “Regulation”), the Operator provides the Data Subject with the following information and explanations:
2. References
2.1. These privacy policy principles form an integral part of the General Terms and Conditions published on the Seller’s Website.
2.2. Pursuant to § 3, par. 1, let. n) of Act No. 102/2014 Coll., the Seller informs the consumer that there are no special codes of conduct to which the Seller has committed to comply.
3. Protection of Personal Data and Use of Cookies
3.1. The Operator provides a brief explanation of cookies:
3.1.1. Cookies are text files containing small amounts of information downloaded to your computer, mobile, or other electronic device when visiting a website domain. Cookies allow the website domain to recognize the user’s device and access site functions.
Types of cookies:
Persistent cookies – remain on the user’s device for the period specified in the cookie file and activate whenever the user visits the domain that created them.
Session cookies – temporary files linking user actions during a browser session, deleted automatically when the browser window is closed.
3.2. Explanation of Cookies
3.2.1. A cookie allows a website to remember information about your actions and preferences (such as login name, language, font size, and other display settings) over a period of time, so you don’t have to re-enter them.
3.3. Instruction on the Use of Cookies
3.3.1. The Operator’s website uses cookies to store:
3.3.1.1. The fact that you have already answered a pop-up survey expressing your opinion on page content;
3.3.1.2. Whether you agreed (or disagreed) with the use of cookies on this website.
3.3.1.3. Marketing and remarketing: Subpages may use cookies for anonymous statistical collection regarding traffic sources and referring domains.
Enabling cookies is not strictly necessary for website functionality but provides a better user experience. You can delete or block cookies at any time.
Information stored in cookies is not used for your personal identification and data structures are fully under our control.
3.4. How to Control Cookies
3.4.1. You can control and/or delete cookies as you wish – details can be found at aboutcookies.org. You can clear all cookies stored on your computer and set most browsers to prevent them.
4. Processed Personal Data
4.1. The Operator processes the following personal data on its website: name, surname, residential address, email address, landline phone number, mobile phone number, billing address, delivery address, cookie data, and IP addresses.
5. Contact Details of the Data Protection Officer
5.1. The Operator has appointed a data protection officer in accordance with Regulation 2016/679. Contact: nightgearsolutions@gmail.com
5.2. The Operator is also the Seller as defined in the General Terms and Conditions.
6. Purposes and Retention Period of Personal Data Processing
6.1. Purposes of processing include:
6.1.1. Evidence, creation, and processing of client contracts and data for concluding contracts with third parties;
6.1.2. Processing of accounting documents and records related to business activities;
6.1.3. Compliance with legal obligations regarding archiving under Act No. 431/2002 Coll. on Accounting, as amended;
6.1.4. Execution of requests, orders, contracts, and similar instruments of the Data Subject;
6.1.5. Sending one follow-up e-mail after a completed order, asking the customer for feedback and an optional review of the Operator on Google (see point 7.4).
6.2. Personal data is stored only for the necessary period required for contract fulfillment and subsequent archiving according to legal deadlines.
7. Legal Basis for Processing Personal Data
7.1. The legal basis depends on the specific processing purpose, including the Data Subject’s consent.
7.2. Processing based on consent begins only after consent is granted.
7.3. Processing necessary for pre-contractual negotiations, conclusion, and performance of a purchase contract (and related delivery) is performed without consent as it is mandatory for contract execution.
7.4. Review request e-mail: approximately 7 days after an order has been completed, the Operator sends the customer one single e-mail asking for feedback and an optional review on Google. Only the customer’s first name, e-mail address and the name of the ordered product are used for this purpose. The legal basis is the Operator’s legitimate interest pursuant to Article 6(1)(f) of the Regulation (improving the quality of products and services and informing other customers through genuine reviews). The e-mail is sent only once per order and does not contain advertising. The Data Subject may object to this processing at any time, free of charge, by replying to the e-mail or by writing to info@nightgearsolutions.eu; no further review request will then be sent. Writing a review is entirely voluntary. A review published on Google is processed by Google Ireland Limited as an independent controller under its own terms and privacy policy.
7.5. Newsletter: if the Data Subject subscribes to the newsletter (on the website or by ticking the optional box at checkout), the Operator processes their e-mail address, the time and source of the subscription and the consent given, on the basis of consent pursuant to Article 6(1)(a) of the Regulation. Subscription is confirmed by a link sent by e-mail (double opt-in). The newsletter contains news about products, stock updates and occasional offers. Consent may be withdrawn at any time via the unsubscribe link in every e-mail or by writing to info@nightgearsolutions.eu; the data are kept until consent is withdrawn and then only as long as needed to prove that consent was given.
8. Recipients or Categories of Recipients of Personal Data
8.1. Recipients include statutory bodies, employees, commercial agents, external accountants, software maintenance providers, legal and advisory service providers, shipping and delivery companies, social network operators, and payment gateway providers.
8.2. Public authorities (courts, law enforcement, tax offices) where required by Slovak law.
9. Transfer of Personal Data to Third Countries
9.1. Not applicable. The Operator does not transfer personal data to third countries.
10. Rights of the Data Subject
10.1. Data Subjects have rights under the Regulation, including:
10.1.2. Right of access (Article 15);
10.1.3. Right to obtain a copy of processed personal data;
10.1.4. Right to rectification (Article 16);
10.1.5. Right to erasure / “right to be forgotten” (Article 17);
10.1.6. Right to restriction of processing (Article 18);
10.1.7. Right to data portability (Article 20);
10.1.8. Right to object (Article 21);
10.1.9. Rights related to automated individual decision-making, including profiling (Article 22).
11. Right to Withdraw Consent
11.1. The Data Subject has the right to withdraw consent at any time (partially or fully) in writing or via email to the Operator’s contact address.
12. Right to Lodge a Complaint with a Supervisory Authority
12.1. The Data Subject has the right to lodge a complaint with a supervisory authority if they consider processing violates the Regulation.
12.2. The supervisory authority in the Slovak Republic is the Office for Personal Data Protection of the Slovak Republic.
13. Automated Decision-Making and Profiling
13.1. Not applicable, as the Operator does not engage in automated individual decision-making including profiling under Article 22.
14. Final Provisions
14.1. These Privacy Policy and Cookies Instructions form an integral part of the General Terms and Conditions and Complaints Procedure.
14.2. These Privacy Policy terms enter into force and effect upon publication on the Seller’s website on 01.07.2021.
